Download User Guide for Windows Vista and Windows7  1,390 K

Download User Guide for Aladdin eToken  504 K

Download User Guide for Aladdin eToken 72K _V 5.1  504 K

Download User Guide for Safenet iKey 2032  1,121 K

Download User Guide for Gemalto Token  934 K

Requesting for Authentication PIN

Incase the subscriber is not in receipt of Authentication PIN mail on generation of his/her Digital Signature Certificate, he/she may request for it as per the instructions mentioned in the below User Guide.

Download User Guide to Request for Authentication PIN  292 K

Digital Signature Certificate Replacement

The subscriber can avail free replacement within 21 days from the Date of Issue of the Digital Signature Certificate. Please follow the below User Guide for procedure.

Download User Guide for Replacement  245 K

Digital Signature Certificate Renewal

Please follow instructions mentioned in the below User Guide to apply for renewal of your Digital Signature Certificate .

Download User Guide for Renewal  266 K

When you enroll for a digital signature certificate from a machine, the certificate and the corresponding private key are installed in your browser. If the machine is formatted or if the browser is upgraded/re-installed, your private key and the certificate will be permanently lost. Once lost, your private key cannot be recovered (since you are the sole owner of your private key) and you will not be able to digitally sign mails/messages or read encrypted mails/messages. The only option in this case is to apply for a new digital certificate.

To avoid this scenario, you can backup your private key and digital signature certificate. Once backed up, your private key and digital signature certificate can be recovered in IE (5.0 and above) or Netscape (4.7 and above) browser on any machine.

Download User Guide  718 K

Download User Guide for E-token Pro _72K_ Java_latest(5.1version)  718 K

Incase you have a copy of your certificate in *.pfx format, you can import the same into your Token

Download User Guide for Safenet iKey 1000  1,045 K

Download User Guide for Aladdin eToken  808 K

Download User Guide for Safenet iKey 2032  1,166 K

Download User Guide for Aladdin etoken Pro 72K (Java)  1,166 K

Download User Guide for Gemalto token   1,140 k

Download User Guide for Safenet iKey 1000  427 K

Download User Guide for Safenet iKey 2032  169 K

Download User Guide 176 K